BOTTLES / SHIPPING & RETURNS

Simple. Clear.
From order to return.

Everything you need to know about delivery, exchanges, and returns.

01

Shipping

We deliver across every governorate in Egypt. Standard delivery takes 2–5 business days depending on location.

02

Free Shipping

Free shipping is applied automatically to orders of 2,000 LE or more within Egypt.

03

Exchanges & Returns

Exchange or return requests are accepted within 30 days. Items must be unused, in original condition, and returned with their original packaging.

04

How to Request

Contact us on WhatsApp with your order number, a clear report, and photos if the item arrived with a defect or issue.

WhatsApp ↗
05

Return Shipping

Return or exchange shipping costs are reviewed case by case after the report is assessed. Bottles covers eligible cases according to management review.

06

Refunds

Once a return is approved, the refund is issued by transfer within 3–5 business days.