Shipping Policy

Thank you for shopping with Track.

We are committed to delivering your order quickly and safely across Egypt.

📍 Shipping Locations

We currently ship to all governorates within Egypt only.

🚚 Shipping Fees

Shipping fees vary depending on the delivery location:

• Alexandria: Different rate

• Other Governorates: Different rate

The exact shipping cost will be calculated and shown at checkout before you complete your order.

⏳ Delivery Time

• Alexandria: 2–5 business days

• Other Governorates: 3–6 business days

Please note that delivery times may vary slightly during peak seasons, holidays, or due to courier delays.

💵 Cash on Delivery (COD)

We offer Cash on Delivery for all orders within Egypt.
You can pay in cash upon receiving your order.

📦 Order Processing

• Orders are processed daily.

• Once your order is confirmed, you will receive a confirmation message with shipping details.

❗ Order Refusal Policy

If a customer refuses to receive the order after shipping, the customer will be responsible for the shipping fees.